Consolidated Gulf Company (CGC), the Nokia partner for Qatar, hosted a high-level training on new Nokia products and services for its retail, service and channel personnel in Merweb Hotel, Doha , recently. A special Nokia team from Dubai, led by Soha Emam, Trainer and Assessor, Nokia Academy, MEA, visited the country to give two-day long training, updating trainees on latest Nokia products, including Nokia 900, N97, E72, and OVI services. More than 75 CGC staff from Retail Sales, Channel Sales, Corporate Sales, Customer Care and Call Center units attended the training. A separate session was organized for CGC channel partners in which about 100 sales personnel from various dealer outlets joined in to understand the nitty-gritty of new hi-tech Nokia devices and OVI services. The visiting Nokia team also explained them about the features and functions of the latest range of Nokia products and accessories, their designs, specifications and market positioning. The trainees were also briefed on how to respond effectively to customers’ queries and help them on proper and efficient handling of their Nokia devices and services so as to take maximum benefits from their devices making their life cozy and comfortable.  “As consumers from every segment of the Qatari population are looking for more out of their Nokia devices, it is imperative to keep our sales and service personnel well equipped with evolving technologies. Then only, we are able to serve our esteemed customers up to their satisfaction. Gone are the days when people were using their Nokia phones for talking only, now more people rely on email than on traditional phone calls or text messaging when sending and responding to critical information. And Nokia is there in full strength to meet people’s needs. Accordingly, as Nokia partner for over 15 years, we at CGC keep updating our staff with the latest technology and upcoming hi-tech models to fulfill the increasing needs and demands of the mobizens in .”During the training, the best participants were given Nokia phones as prizes for comprehending the training lessons in totality.