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BPO / CALL CENTER SERVICES - Media, Publishing & Entertainment Back

CGC helps you to create, manage and deliver the content either for reusing / repurposing or delivery in multiple platforms.

Whether you publish any STM/Scholarly or reference/Trade books or Educational Books, CGC offers complete pre-press service. We do the same for journals as well. Our customized workflows, seamless production, and total project management ensure that you reach your market on time and on budget.

We also possess expertise in XML coding technology, including front end XML, for higher efficiency, greater flexibility and faster delivery in print or online.

With us, high volume projects are no problem. With any project, our onshore and offshore resources provide reliable service with substantial savings.

Services for Newspapers and Magazines

  Pre-Press production Services:   Imaging Services:
  • Page Layout Design
  • Image Management
  • Scanning
  • Mage Cut-outs
  • Mage Sizing & Enhancement
  • Colour Correction
  Content Management:   Digitsation:
  • Copyediting
  • Issue Management
  • Image
  • mage over text PDF Conversion
  • Digital Edition
  Meta Content Solutions:    Ad Design& Management:
  • SGML / XML Encoding
  • Eveloping / modifying DTD / Schema
  • Creative Design
  • Straight pick-ups
  • Pick-up with Changes
  Ad Sales:   Online Services
  • Ad Pitches
  • Copy Chasing
  • Inbound and Outbound Support
  • eCataloguing
  • Ad design & Management

 

 

Services for Books and Journals

 

  Composition Services:   Editorial Services:
  • Auto Galley
  • Parallel Publishing
  • Copyediting, Editorial Proofreading
  • Abstracting and Indexing
  Art Management:   Content Localisation:
  • Redrawing
  • Creating of graphics from conceptual sketches
  • DTP, Print design
  • Print management
  • Image scanning & touching
  Digital Archiving Services:   Conversion Services:
  • OCR
  • Scanning
  • Data back- up & Duplication
  • Document Conversion
  • GML Conversion
  • eBook Conversion
  eForms Authoring & Publishing:   Project Management :
  • Forms Publishing
  • Composition
  • Content Authoring
  • Cast-off, and complete management of the project
    lifecycle for Books & Journals


Services for Directory Publishing

  Yellow Pages Solutions:   Contact Centre Solutions:
  • Ad Design & Management
  • Pagination
  • Directory Keying
  • Listing Management
  • Contact centre support
  • Helpdesk support

Services for Business Information Solutions
Information Collection and Delivery, Collection, Conversion, Editing, Storage, Retrieval and Delivery

Services for Online Market
Web hosting design and Maintenance, Web Analytics, E-cataloguing, Ad Design and trafficking

SCM for Media, Publishing & Entertainment
The growing complexity of demand-driven supply networks makes it imperative to see the entire supply chain picture on a daily, refreshed basis. CGC provides an innovative on-demand supply chain to help Media and Entertainment companies meet the challenges of the industry.

Whether it is the smallest booklet or a full-scale directory, publishing is a complex matrix. Only after complex and critical editing, proofing, prepress processing and archiving processes can the original content be exposed to the external audience. Tracking, efficient routing, distribution of work-in-progress-content to the right set of individuals at the right time is crucial to the success of the finished products. These steps need to be perfect in each and every repetition.

  • Vendor inventory management
  • Rampant piracy
  • Product pricing
  • Gray market
  • Unknown royalty payments
  • Limitations posed by copyright encoding in corporate businesses where content protection is unnecessary
  • The difficulty of getting answers to intellectual property matters
  • Ensure sustainability of the environment, while reducing the overall cost in the supply chain

CGC’s specific service offerings include:

  Procurement & Sourcing:   Supply Chain Planning:
  • Strategic Sourcing
  • Spend Analytics
  • RFX Management
  • Supplier Identification
  • Returns Management
  • Supply Planning
  • Forecasting
  • Demand Management
  • Inventory Management
  • Materials Planning
  • Production Scheduling
  • Logistics Support

 

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